FAQ

Kaca-Kaca is now available at Aeon Mid Valley and Aeon Falim.

Yes. Registering an account gives you a fuss free shopping experience. All your info will kept and you will never have to key in your shipping detail again. Further more, you will also be able to check your order status, purchase history and be the first to know about our latest promotions & events.

Click into your desired item, and then input quantity and click add to cart. When you are ready, click into your shopping bag page (top right corner), and then Next for delivery and address details.

For orders within Malaysia, we accept bank transfer and also credit card payment through Paypal.
For international orders, we only accept payment through Paypal.

We want you to look good and feel good in your new sunnies. In any case if the new sunnies does not fit you, we accept returns for store credit.

For your returns to be valid, you must fulfill below returns policy:
• Merchandise must be returned within 7 days of receipt.
• Merchandise must not have sign of worn like scratches.
• Buyers are responsible for the return cost. This does not apply to defective/incorrect item.
• Buyers hold full responsible until the parcel reach us.
• Please make sure that the package is packed up properly and can’t be damaged on the way.
• We recommend using courier services with tracking numbers so as to minimize the risk of loss parcel.
• Store credit will be issued into your account upon receiving your merchandise. We do not allow cash refund.
• Original shipping charges are non-refundable.

We are very sorry for sending you a defective item. Please email [email protected] with your order number, and a photograph of the defect. Postage will be reimbursed for all items deemed defective.

We ship worldwide! You may choose your country when you check out.

For Malaysia orders, shipping rate is RM6 and free when you purchase any 2 pairs of sunglasses and above.
For international orders, all shipping charges will be calculated automatically when your check out based on your shipping country.
Shipping charges will be free when you purchase USD100 and above.

We'll need 1-2 working days to pack and dispatch your order. Local orders take 1-3 working days to be delivered and international orders will take 3-7 working days.